Legal Compliance

🇪🇺 EU AI Act Compliance

RomandemAI fully complies with the European Union's Artificial Intelligence Act (2024), ensuring transparent, safe, and ethical AI deployment.

AI System Classification

• Risk Level: Limited Risk AI System (Conversational AI)
• Transparency Requirements: Clear disclosure that users are interacting with an AI system
• Human Oversight: Meaningful human supervision and monitoring
• Documentation: Comprehensive technical documentation and risk assessments

Compliance Measures

• Transparency Obligations: Clear AI disclosure on all interfaces
• Risk Management: Continuous risk assessment and mitigation procedures
• Data Governance: Robust data quality and bias monitoring systems
• Human Oversight: Human review of AI system outputs and decisions
• Accuracy & Robustness: Regular testing and validation of AI performance

🔒 GDPR Compliance

We adhere to the General Data Protection Regulation (GDPR) with comprehensive data protection measures and user rights implementation.

Legal Basis for Processing

• Consent (Art. 6(1)(a)): Explicit consent for chat history storage and personalization
• Legitimate Interest (Art. 6(1)(f)): Service improvement and security monitoring
• Contract Performance (Art. 6(1)(b)): Providing the AI chat service

Data Protection Measures

• Privacy by Design: Data protection built into system architecture
• Data Minimization: Only necessary data collected and processed
• Purpose Limitation: Data used only for specified, legitimate purposes
• Storage Limitation: Data retained only as long as necessary
• Security: Appropriate technical and organizational measures

User Rights Implementation

• Right to Access: Full data export functionality
• Right to Rectification: Data correction through account settings
• Right to Erasure: Complete account and data deletion
• Right to Portability: Structured data export in JSON format
• Right to Object: Opt-out mechanisms for all processing activities

⚖️ Regulatory Framework

Our comprehensive compliance framework covers multiple regulatory domains:

Data Protection Laws

• GDPR (EU): General Data Protection Regulation compliance
• ePrivacy Directive: Electronic communications privacy
• National Data Protection Laws: Country-specific requirements

AI Governance

• EU AI Act: Artificial Intelligence regulatory compliance
• Ethics Guidelines: EU Ethics Guidelines for Trustworthy AI
• Algorithmic Accountability: Transparency and explainability measures

Consumer Protection

• Digital Services Act: Platform responsibility and content moderation
• Consumer Rights Directive: User rights and fair practices
• Unfair Commercial Practices: Transparent and honest communication

🔧 Technical Compliance

Our technical infrastructure is designed with compliance and security as foundational principles:

Security Standards

• ISO 27001: Information security management systems
• SOC 2 Type II: Service organization controls
• Encryption: AES-256 encryption for data at rest and in transit
• Access Controls: Role-based access control (RBAC) systems

Data Governance

• Data Classification: Systematic categorization of all data types
• Retention Policies: Automated data lifecycle management
• Audit Trails: Comprehensive logging of all data operations
• Backup & Recovery: Secure, encrypted backup systems

AI Safety Measures

• Content Filtering: Multi-layer content safety systems
• Bias Detection: Automated bias monitoring and mitigation
• Output Validation: Real-time response quality assessment
• Fail-Safe Mechanisms: Graceful degradation and error handling

📋 Transparency & Accountability

We maintain the highest standards of transparency and accountability in our AI operations:

Public Reporting

• Transparency Reports: Regular public reports on AI system performance
• Compliance Audits: Third-party compliance assessments
• Incident Reporting: Public disclosure of significant incidents
• Research Publications: Contributing to AI safety research

Stakeholder Engagement

• User Feedback: Continuous user input collection and response
• Expert Consultation: Regular consultation with AI ethics experts
• Regulatory Dialogue: Proactive engagement with regulatory bodies
• Industry Collaboration: Participation in AI safety initiatives

Continuous Improvement

• Regular Reviews: Quarterly compliance and safety reviews
• Policy Updates: Responsive policy updates based on new regulations
• Training Programs: Ongoing staff training on compliance matters
• Technology Upgrades: Regular updates to safety and compliance systems

📞 Contact & Reporting

For compliance-related inquiries, concerns, or reporting:

Compliance Contacts

• Data Protection Officer: Available through Settings panel
• Legal Compliance Team: Contact via official channels
• AI Ethics Committee: For AI-related ethical concerns
• Security Team: For security and privacy incidents

Regulatory Authorities

You have the right to contact relevant regulatory authorities:

• Data Protection Authorities: For GDPR-related complaints
• AI Regulatory Bodies: For AI Act compliance concerns
• Consumer Protection Agencies: For consumer rights issues
• National Competent Authorities: For jurisdiction-specific matters

Response Commitments

• Acknowledgment: Within 24 hours for all inquiries
• Investigation: Thorough investigation of all compliance concerns
• Resolution: Timely resolution and follow-up communication
• Documentation: Proper documentation of all compliance activities